Manchester Neurotherapy Centre Privacy notice

In this Privacy Policy, references to “we” or “us” are to Manchester Neurotherapy Centre, located at 466 Bolton Road, Pendlebury, Manchester. M27 8UR, who will be the controller of any personal data processed as described in this Privacy Policy.

At Manchester Neurotherapy Centre we respect your right to privacy, and we continuously review our systems to ensure that all data and information provided by, or about, our customers is held securely and is properly protected.

We will only use information held about you lawfully in accordance with the terms of the Data Protection Act 2018 (GDPR).

Our privacy policy sets out how any personal data obtained from you will be processed by us.

Please read this policy carefully to ensure you understand our practices relating the storage, use, and sharing of your personal information.

YOUR INFORMATION

You may give us information about yourself by filling in application or other forms (whether off-line or online), or by entering into correspondence with us. This includes information you provide when you make enquires or proceed with training or treatment, such as your name, address, date of birth, banking information, email address, telephone number, medical information and identification documents.

In addition to any personal information that you give to us, we also work closely with third parties (including for example national health service) and we may gather information about you from them.

Using your personal information

We use the information held about you in the following ways:

  • to verify your identity
  • to allow us to provide you with information and services you request from us
  • to notify you about changes to our service
  • to ensure any treatment plan is correct and suitable
  • to generally communicate with you regarding treatment or training

We may combine information we receive about you from other services with the information you provide to us.

Sharing information with third parties

It may be necessary for us to share your information with carefully selected external parties to assist us in providing services to you.

Where it is necessary for us to share information in such circumstances, our non-affiliated third party service providers shall store your data confidentially and we shall take reasonable care to ensure that it is only used for the purposes of providing services as directed by us

Contacting you

We may contact you by telephone, email or post for the purposes of our dealings with you.

We may also contact you to inform you about products and services which we believe may be of interest to you.

Where we store your information

Information we hold about you will generally be stored within the EU. It may where necessary be transferred outside the EU, however if transfer does take place we will ensure that any processor involved will have the necessary controls in place to comply with GDPR security requirements.

We will take every possible precaution to ensure that your data is treated securely and in accordance with our privacy policy.

Access to information

You have the rights to access, request deletion, rectification and portability relating to the information held about you, We are legally obliged to send you a copy of this information at your request. If you wish to make a request regarding any of these rights please do so in writing to the following contact

Chief Information Officer
Manchester Neurotherapy Centre,
466 Bolton Road
Pendlebury
Manchester
M27 8UR

Google Analytics

We use JavaScript with Google Analytics to analyse usage patterns on our site. This provides us with data on your usability and behaviour. We use this information to make changes to the layout of the website and to the information in it. This does not collect any personal or identifiable information about users.

You can disable JavaScript on your computer. Disabling JavaScript should not affect your ability to access this web site.

Cookies

Cookies are tiny pieces of data that are often created when you visit a web site. We may use cookies for site usage purposes. Our cookies do not contain any personally identifiable information about you, and they cannot be used to identify an individual user.

You can set your browser not to accept cookies, please refer to your browser’s help pages.

Links

This website contains links to other sites. Please be aware that Manchester Neurotherapy is not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other websites. We do not pass on any personal information you have given us to any other site.

Changing our privacy policy

Any future changes to our privacy policy will be posted on our website. Please check the website to be made aware of any changes.

Contacting Us

Any questions, comments, or requests regarding our privacy policy are welcome, and should be addressed to admin@mncweb.co.uk